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You also can be reimbursed for your attorney’s fees and court costs. ACAs standards of conduct require its members to treat consumers with dignity and respect, and to appoint an officer with sufficient authority to handle consumer complaints. Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act.

The debtor may be either a person or an entity such as a company. The creditor assigns accounts directly to such an agency on a contingency-fee basis, which usually initially costs nothing to the creditor or merchant, except for the cost of communications.

Johnson, Rodenburg, Lauinger, Komarova v. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.

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